Thank you for shopping with CallieVibes. We value your trust and satisfaction and strive to provide you with high-quality products and excellent customer service. Please read this Return and Refund Policy carefully before making a purchase from our store.

Returns
1.1. We accept returns for items purchased from our store within 20 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

1.2. To initiate a return, please contact our Support Team, which you can reach via our "Contact Us" page or by emailing mail@callievibes.com. We will provide you with further instructions and a return authorization if required.

1.3. You are responsible for the cost of return shipping unless the return is due to our error or a defective product.

Refunds
2.1. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

2.2. If your return is approved, we will process the refund to your original payment method. Please allow 3-7 days for the refund to appear in your account, as processing times may vary based on your payment provider.

Exchanges
3.1. We do not offer direct exchanges at this time. If you would like a different size, color, or variant of the same product, please initiate a return following the guidelines in Section 1 and place a new order for the desired item.

Non-Refundable Items
4.1. Certain items are non-refundable, including but not limited to:

Only regular priced items may be refunded. If an item has the Clearance or Final Sale disclaimer in the description, it cannot be refunded unless it has been deemed to be defective.

Damaged or Defective Items
5.1. If you receive a damaged or defective item, please contact our Support Team, which you can reach via our "Contact Us" page or by emailing mail@callievibes.com. We will evaluate the situation and provide you with a suitable solution, including a replacement, refund, or repair.

Cancellations
6.1. If you wish to cancel your order, please contact us as soon as possible. If the order has not been shipped, we will process a cancellation and issue a refund. If the order has been shipped, you may need to follow the return process outlined in Section 1.

Contact Us
7.1. If you have any questions or concerns about our Return and Refund Policy, please contact our customer support team at mail@callievibes.com.

This Return and Refund Policy is part of our commitment to ensuring a positive shopping experience for our customers. We reserve the right to update or modify this policy at any time, and such changes will be effective upon posting on our website. Please review this policy periodically for any updates.